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Seniors helping seniors: How Bay Village program is bridging the digital and generational divide

The 'Boomer' generation of Bay Village is an active and vital part of the community. Several times a month you'll find them hanging out with a 'younger' crowd.

BAY VILLAGE, Ohio — At the Dwyer Senior Center in Bay Village you'll find plenty of wisdom among the regulars. 

But twice a month on Thursdays they take a seat, to close a gap in their own knowledge. 

Their teachers?

"Hey! Hi guys!"

It's a group of savvy tech club members, who come by twice a month during their lunch hour to help with some pressing matters. 

"I belong to a cocktail group. We pick a restaurant, a time and a date. I want to be able to go in and keep a conversation going."

Bay resident Pat Cullitan and Bay High School Senior Owen Davey are already at work on Pat's tech issue. 

"So you want like a group chat?"

"Yes." 

This is "Seniors Helping Seniors," a program involving Bay High School Tech Club and Bay Village Senior Citizens.  It is run under the guidance of advisor Brent Neibecker.

The questions club members face are pretty common. 

Credit: WKYC
Owen Davey shows Pat Cullitan how to set up a group chat.

"How do I do QR codes. That's a big one," said Davey.  "We also get a lot of questions about 'How do I add this person to my contact?' Or 'How do I send this to my nephew'."

Throughout the room there is steady conversation, as seniors explain their challenges. 

"I'm here today because I don't know how to [silence] my phone when it rings," asked Mary Wooley. 

We asked the tech club members what they are getting out of the experience. Joseph Palmowski didn't hesitate. 

"We learn from each other. And it's really nice just hearing her stories too," he said of his "student" Deborah Rowe. They get a glimpse into our world, and see, you know, we're all kind of similar."

"I'm going to miss him. He's a senior and he won't be here next year," Rowe said of Palmowski, who she seeks out during every session. 

Credit: WKYC
Joseph Palmowski says the program has allowed senior citizens to get a glimpse into their lives, and vice versa.

"Even though when he goes in the Marines, I'm going to get his address," Rowe insisted, making her young instructor redden. "You almost made me start blushing," Palmowski said. 

As another session wraps up it's clear - this time spent together by two different generations isn't just about problems solved. Rather, it's about the friendships made through conversation and connection. 

Dwyer isn't the Tech Club's only stop. The group also visits Knickerbocker, a senior living apartment complex, once a month on Tuesdays. 

There are only a few months until the high school students graduate. They will certainly be missed. The program will continue next year with a new group of teenage tech wizards. 

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