AKRON, Ohio — It's been a week since flames ripped through building 24 at the Timber Top Apartments in Akron.
"The last week has been very hard," Jerrod Alexander said.
Alexander and his girlfriend Courtney lost their apartment in the fire. They are still staying in a hotel waiting to move into their new unit back in the complex.
"They've tried to be accommodating enough to find everybody another apartment, and they're going to give everybody a month rent. But it's like they could easily do more, because everybody in that building lost everything and not just us, but our other tenants," Alexander said.
Alexander said they are nervous to go back to Timber Top, but don't have another option.
"I don't even want to take the risk of going back there and having to deal. And also it's the memories, I feel like if we go in there we're going to be paranoid wondering are we safe," Laurel Williamson said.
Williamson and her boyfriend Joshua Robertson are still in a hotel as well, but don't plan on returning to the complex, despite the property offering to place them and others impacted in another unit and provide a free month of rent.
"With the CO2 you know a few months ago, that and now the fire, the no heat during freezing temperatures over the winter, we weren't safe there and we weren't cared for," Williamson said.
AIY Property is the management group for Timber Top. Danielle Novak, Managing Director at AIY Properties, told 3News they are waiting for the results on the fire inspection to determine what direction to go with any possible new policies or safety efforts.
But the group of residents said they feel like the property hasn't shown enough compassion.
"I know its our animals and its our possessions, but everybody else that's still there that was there that went through that physically and emotionally, give me some trauma support, a counselor, someone I can talk to," Robertson said.
Both couples said they're just grateful the fire wasn't even more tragic.
"We're still alive, so we have a chance to actually be able to rebuild, so we have to be thankful for that," Williamson said.
Akron Fire Department officials told 3News there wasn't any new information to be released as investigators continue to work to determine the cause of the fire.