The officers responding to Kyle's Plush pleading 911 call never got out of their cruiser and appeared to only search one of the three parking lots around his school, at least while their body-worn cameras were turned on.
Kyle managed to call 911 twice as he was trapped in his van and having trouble breathing at Seven Hills School on April 10, but he wasn't found until hours later when it was too late. Police documents reveal officers were at the school while he was making his second call.
The footage, released Friday, also showed Cincinnati Officers Edsel Osborne and Brian Brazile did not check all the school's parking lots. Police records show the officers were at the school for about 11 minutes, but the body camera footage only shows about 3 minutes of their search.
The video was made public after requests by The Enquirer and other media outlets.
A police investigation into how police and 911 operators handled Kyle's calls is underway.
Kyle was getting tennis equipment out of the back of the 2004 Honda Odyssey when the third-row bench seat flipped over, pinning him under the seat.
In his first call to 911, an operator dispatched Osborne and Brazile to the school, but they didn't find him.
Police Chief Eliot Isaac has said something went "terribly wrong" in the second call. A police review found that the system was working, but operator Amber Smith said she could not hear Kyle when he described the lot he was in, the color and model of his car and that he would die if he didn't get help soon.
"I probably don't have much time left, so tell my mom I love her if I die," he said.
When officers were sent to the school five minutes after the first call, it was coded as an "unknown trouble." They spent 11 minutes on the run, driving through only one lot, according to the camera footage and police documents.
Kyle made the second call at 3:35 p.m., while officers were still at the school. No information was passed on to Osborne and Brazile and they left two minutes later, documents show.
Kyle suffocated under the weight of the seat, according to the Hamilton County Coroner's Office.
He wasn't found until approximately 9 p.m. by his father, who had reported him missing. He was pronounced dead at the scene.
The Cincinnati Police Department's body camera policy requires officers to use their cameras to record all calls for service. The cameras are supposed to be turned on when an officer arrives at the scene of the call.
"The [camera] may be deactivated after... clearing the call for service," the policy states.