WASHINGTON — Around 2.6 million Stanley travel mugs have been recalled in the U.S. after reports of burns caused by faulty lids.
The recall was issued Thursday for all Stanley Switchback and Trigger Action stainless steel travel mugs sold in the U.S. It includes all 12, 16 and 20 oz. versions of the mugs.
According to federal regulators, the threads on the screw-on cap the mugs use can shrink when exposed to heat and torque (like when somebody screws or unscrews the lid), causing the lid to detach.
Stanley reported 91 incidents involving the issue worldwide, including 16 in America. The company said 38 of those incidents caused burns, with 11 being serious enough to require medical attention.
The double-walled mugs come from the brand that went viral on social media, causing a buying frenzy earlier this year.
How to tell if your Stanley mug is included in the recall
All mugs included in the recall will have the Stanley logo on the front and bottom of the mug.
Switchback mugs will have one of the following product ID numbers on the bottom:
12 ounces
- 20-01437
16 ounces
- 20-01436
- 20-02211
Trigger Action mugs will have one of the following product ID numbers on the bottom:
12 ounces
- 20-02033
- 20-02779
- 20-02825
16 ounces
- 20-02030
- 20-02745
- 20-02957
20 ounces
- 20-02034
- 20-02746
What to do if you have a recalled Stanley mug
You should stop using the mug immediately, and contact Stanley to get a free replacement lid shipped to you. The company can be reached by phone at 866-792-5445 from 8 a.m. to 5 p.m. Eastern, Monday through Friday, or online here. Affected customers can also go to www.stanley1913.com and click on the corresponding link to submit a claim for a replacement lid.
Where were the mugs sold?
The Stanley mugs involved in the recall were widely available on the internet through Amazon and other online stores, and were on shelves at Walmart, Dick's Sporting Goods, Target and other stores nationwide. Their prices ranged between $20 and $50, depending on the model.
