CLEVELAND — With the ongoing COVID-19 crisis, now is the time to lend a helping hand to frontline healthcare workers that are continuing to care for individuals receiving care in hospitals. Hilton and American Express recognized that Monday, announcing they will be teaming up to donate up to 1 million hotel room nights across the United States to frontline medical professionals.
In Cleveland, the Tudor Arms Hotel - DoubleTree by Hilton will be doing their part to help out area medical teams and frontline professionals the hotel said in a statement.
"We have proudly served our friends and neighbors in the University Circle medical community for years," the statement read. "Our proximity to Cleveland’s major medical centers gives us the opportunity to give back to the heroes who work around the clock during this difficult time."
Hilton is working with 11 associations who collectively represent more than 1 million healthcare workers to provide access to the program, designed to support individuals who would otherwise have to spend their own money on accommodations.
“During this crisis, we have seen so many examples of medical professionals working in the most challenging circumstances, sacrificing their own needs for the greater good. They truly are heroes,” said Hilton President and CEO, Christopher J. Nassetta. “We are honored to extend our Hilton hospitality to them during this difficult time.”
American Express, Hilton’s long-standing strategic partner, is investing alongside Hilton in the donation of the hotel rooms, which will be provided at or below cost by Hilton’s network of independent owners and franchisees.
“Our medical workers who are courageously and selflessly serving on the frontlines in the coronavirus crisis represent the best of who we are,” said American Express Chairman and CEO, Stephen J. Squeri. “We’re honored to support this initiative with our longtime partner, Hilton, to provide the heroes in our communities a place to rest, recharge and help keep their loved ones safe during this time.”
Rooms will be available at the Tudor Arms Hotel, located between Cleveland Clinic and University Hospital campuses. The offer also extends across a variety of Hilton brands, including Hampton by Hilton, Hilton Garden Inn, and others.
Hotels will be staffed by Team Members who have received additional training on relevant health and safety measures to safeguard their own and their guests’ well-being. Hotel rooms and common areas will continue to be sanitized using industrial-grade cleaners and updated cleaning protocols. In some high-demand locations, room availability may be limited at times.